Extreme sound environments
Killnoise does not guarantee that normal level of conversation can be heard and understood at the use of the earplugs in extreme sound environments, nor can Killnoise guarantee full safety against hearing damages in such environments. In extreme sound levels stronger protection is recommended.
Use of chemicals
Chemicals can affect the earplugs, the earplugs should therefore after usage only be washed with mild soap and water. If the recommendation is not followed, the earplugs protective function can be decreased. Killnoise will not take responsibility for this.
ABOUT THE SITE
We photograph all our products with the intention of getting a picture as representative to the original color as possible. Sometimes computer screens and screen settings vary, so we cannot guarantee that the products on your screen will look identical to the products in your hand. However, the difference is usually barely noticeable and the products still look great.
Supported web browsers
Our site works with most web browsers. Should you encounter any problems, we recommend that you try Mozilla Firefox, Explorer or Chrome.
In order for you to be able to purchase our products, your web browser must allow cookies. These cookies are small text files that are temporarily saved on your computer to enable the technical backbone of our site to work (this keeps items in your shopping cart as you browse the site). Our cookies do not store any personal data.
When placing your order, you will be asked to submit some personal data. This information will not be sent to a third party – we may, however, need to provide our distributor with your address so they can deliver your products to you.
RETURNS AND EXCHANGES
Returns and exchange policy
You have the right to exchange or return your products (for a full refund) within 14 days of receiving them. The products have to be unused with labels and packaging intact. When you return or exchange a product, you must cover shipping charges. As soon as we receive them, we will exchange your products or give you a full refund, depending on your wish. However, you will not be reimbursed for the original shipping charges. We do not take responsibility for any products lost during the return shipping.
How to return or exchange products
Contact us and state your order number, which products you wish to return and the reason for the return. Then we will contact you with the proper instructions. If you do not contact us before returning the products, you run the risk of not receiving your refund or exchange. We do not take responsibility for any lost packages.
Mail Boxes Etc., Mailbox 1608
41142 Göteborg, Sweden